Setting up Gmail SMTP and POP server

Posted on September 21, 2009 | By Voicent News

You can use Voicent BroadcastByEmail with your gmail account. You can find your gmail account settings, please login to your gmail account and click settings on the top. Select Forwarding and POP/IMAP, click the configuration instructions link, and then click the other link under mail client. The normal settings are:

Incoming Mail (POP3) Server
– pop.gmail.com
– Use SSL: Yes
– Port: 995

Outgoing Mail (SMTP) Server
– smtp.gmail.com
– Use Authentication: Yes
– Use SSL: Yes
– Port: 465 or 587

Email Address
– your email address (username@gmail.com or username@your_domain.com)
– Password: your Gmail password

To use your gmail account for sending outbound emails using BroadcastByPhone, select Broadcast > Configuration from the program main menu. Enter the SMTP information as shown above:

To access your incoming gmail (for checking bounced emails etc), select Manage > Settings from the program main menu. Enter the POP information shown above.

Please make sure pop is enabled from your gmail account. This is under the settings link from your gmail account.

Posted in BroadcastByEmail |

Integrate with EMR system

Posted on September 21, 2009 | By Voicent News

Interested to integrate with our EMR system for physician’s office to automatically verify patients appointments, followup reminder etc. It appears that you already have interface to exchange inbound/outbound info in Xcel format.

For appointment reminder software, Voicent AutoReminder, the format used for import appointment is a CSV file (comma separated text file). The exact format definition is defined in Import Appointment. So if you have a Excel file, first save it to CSV format, then import that from AutoReminder.

The disadvantage of the above method is that someone has to manually export an appointment file from your EMR softwarem and then import it to AutoReminder.

It is recommended to integrate your EMR system with AutoReminder at the programming API level. When a new appointment is made from your EMR system, your program can submit a reminder call request to AutoReminder, either through the command line interface or web (HTTP) interface. You can query the call status whenever you want from your program, also through the programming interface. The interface is easy to use and details are listed in AutoReminder command line interface and AutoReminder web/HTTP interface

Also, once done, you can sign up as a Voicent Reseller and sell AutoReminder as part of your solution. You can get up to 50% off retail price.

Where do I find your API

The AutoReminder web-based API is a set of URLs, each of which contains a set of parameters. For example, to create a new appointment, submit your request to the following URL:

http://localhost:8080/addHandler

Assuming AutoReminder is running on the local computer and is listening on port 8080. You can set the port number from View > Setup Client Server of AutoReminder’s main menu. Along with the request, you can setup the parameters like phone number, name, and message to play.

The submission is the same as submit a web form. The advantage is that you can use any programming language to interface with AutoReminder. All you need to do is find the HTTP client pacakge of the programming language you are using. Today. almost all programming has native support or free downloadable package of HTTP client.

So in order to use AutoReminder web-based API, simply use the HTTP client to submit a web form to AutoReminder.

Posted in Appointment Reminder, Developer |

Secure way to call Voicent Gateway

Posted on September 17, 2009 | By Voicent News

when using sample PHP outbound calling app returns that gateway password is wrong, but there is not parameter on example to send the password, when I clear the password on the Gateway works ok. Need more security! what is the correct and secure way to call my gateway?

That is a great question.

Voicent Gateway, when a password is set, will first authenticate a user/request. The authentication method is the Basic challenge-response authentication method used for HTTP. You can find more information about challenge-response authentication method from w3c’s HTTP document.

PHP offers support for the basic authentication (user name and password), so you should be able to use it without too much trouble. For details, please google “HTTP authentication with PHP” or search the official PHP site.

Posted in Developer, Gateway |