On Premise Software Help Resource : Help TopicsText to Speech Options

Here you can choose the text-to-speech engine used for computer generated voices.

TTS Plug-In

>In order to pronounce a contact’s name over the phone, you must have VoicentText-to-Speech Plug-In, which enables Voicent Gateway to use a TTS engine/voice for phone calls. It is included in the the product so you can test it.

Please note that the TTS Plug-In does not include a TTS engine/voice. Microsoft Windows have built-in TTS engine/voices, for example, on Windows Vista, it has a voice called “Microsoft Anna”, and on Windows XP, “Microsoft Mary” and “Microsoft Sam”.

You might find that the pronunciation of the name and notes are hard to understand over the phone, especially on Windows XP when Mary and Sam’s voice is used. You could try to get other commercial TTS engines online. For details, please see: http://voicent.com/text-to-speech-telephony.php

You can hear the computer generated voice by selecting Operation > Save TTS audio to file.

Pre-recorded Voice Selection

Used for date, number, time, and phone number, the gateway has both male and female voices.

On Premise Software Help Resource : Help TopicsSystem Requirements

For a single line system

Hardware requirement:

• Intel or compatible CPU that is at least 500M Hz
• Minimum 256M memory
• (Not required if using Skype) A voice modem and a working phone line

Software requirement:

• Windows 2000 or later

A working voice line is also required if using a voice modem

Voice modem requires an analog phone line. Analog phone lines are the ones used in most residential homes or the ones used by fax machines behind corporate PBX boex. Analog lines provided by Voice over IP (VoIP) services like Vonage can also be used, provided a router/phone adapter is available.

For multi-line system

The more lines you have, the more memory and CPU power required. For example, a 4-line system needs at least 512M memory and 1 GHz CPU. If you are using Voicent Natural Text-to-speech engine, you should use an additional 512M memory, and use a machine with 3 GHz CPU.

SIP or Skype

Running Skype normally requires more CPU power since most of the actions are performed by software instead of modem hardware.

The system could also make simulataneous calls with Skype by running multiple Skype instances on the same computer.

On Premise Software Help Resource : Help TopicsSystem Start and Stop

Voicent Gateway is a Windows service, which means it starts automatically when Windows starts. If you need to start and stop it manually, simply click on the Start or Stop item under the System main menu.

To start or stop Voicent Gateway through command line, you can type in the following command:

			net start VoicentGateway
			net stop VoicentGateway
			

If you have error starting, please take a look at System Failed to Start.