Yes.
Can Voicent work with Quickbase?
Posted in Agent Dialer, Auto Dialer
Tagged Auto Dialer, predictive dialer, Quickbase
Auto Dial with Auto Response system
We are looking to create an auto dial program where prepared script can be auto read and responses via phone keypad , example press 1 or press 2 can be captured.
Answer:
Voicent BroadcastByPhone with IVR Studio software package will meet your requirements. BroadcastByPhone can auto dialer, IVR will be able to capture press 1, press 2 and provide automated responses.
Posted in Auto Dialer, IVR Studio
Tagged Auto Dialer, ivr
AutoReminder not leaving voice mail feature in the gateway
For Voicent Autoreminder 9.0.2, is there another way of not leaving voice messages on answering machines without having to use the Voicent Gateway (right now we open Voicent Gateway, then go to “Setup”, then “Options,” then the “Advanced” tab and then check off the “Disconnect as soon as answering machine is connected” option)? Can this same function be performed at the “Room” level on the calendar? Is there any other way of turning this feature on and off?
This feature is in the gateway only.
Posted in Appointment Reminder
Tagged appointment reminder, AutoReminder for answering machine only