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Auto dialer keeps calling back


When I answer the “test phone” the sample message plays. However, when I hang up it will continue to call back three or four times until I stop the Gateway. Is there a setting that I have missed that will prevent this from happening to real calls?

When a call is finished, the system will automatically set the status to “Call Made” and will NOT
call back. There is no setting to set either in order to have it working.

It is possible you have sevaral calls scheduled with the same test number, usually during testing. To clean up the call scheduler, click on the Voicent Gateway icon, then from the main menu, select Operations > Scheduled calls…; from the dialog window, choose Delete All.

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