Delay appointment reminder call time

Is there anyway to change the call time on appointment reminders, so that they do not start too early, besides setting it everytime you make an appointment for a patient? For example, we have some patients who are scheduled at 7:00 a.m.and they are receiving reminder calls at 7:00 a.m. the day before.

If you do not set the appointment reminder call time, the default call time is set to 24 hours before the appointment start time.

You could block certain hours for calls from Voicent Gateway. For example, you can set it to make outbound calls from 10 am to 8 pm. To do so, please select Setup > Options > Outbound > Set Allowed Outbound Call Time

Auto Reminder will retry a call if the set call time is blocked, or call failed (line busy or no answer) as long as current time is before the appointment start time. After that, there is no need for a reminder call.