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Move Appointment Reminder Calls to Another Server

I need to move my Voicent appointment reminder instance to a new server. How do I move the existing queued calls to the new server?

There is no automated way to move, but you can do it manually by copy a few folders.

First, install Voicent software on the new server. Stop the gateway.

Second, copy the following folders from the older server to their corresponding folders:

Gateway folders under C:\Program Files\Voicent\Gateway (reqs, webapps\AptBook)
AutoReminder folders under C:\Program Files\Voicent\AutoReminder (appt, data, rcall)

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