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Autodialer dialing speed

How can I improve the dialing speed of my Broadcast By Phone Autodialer

The time an autodialer to complete a phone call involves:

1. Dial the phone number

Few seconds. Depends on the length of phone numbers, and whether you need to dial 9 first for outside line.

2. Wait for answer

Normally 5 – 30 seconds. Each ringback is about 5 second.

3. Wait for answering machine or voice mail beep.

Normally, 10 – 20 seconds.

4. Play your audio message

5. Collect touch tone feedback, if it is required by your message

6. Hangup the phone and wait for the line to free up

5-10 seconds

The most time consuming part for an autodialer is playing your message and wait for answer.

The place you can change is the disconnect time. Please select Voicent Gateway icon, select Setup > Options from the main menu. Change the hangup time. The minimum is 5 seconds. Below that, your phone line is not going to be properly released. (This has nothing to do with the modem. It has the same requirement even for a regular phone)

Also, please make sure the “Call Interval” is not checked. This will limit the call on each phone line. The call interval is in the same options page.

If you do not want to leave message on answering machine, you can set the option “Disconnect as soon as answering machine is detected”. (Gateway > Setup > Options… > Advanced)

Besides that, there is not much you can do. The system has to make a call, wait for pickup, either by a live human or answering machine, play the audio message you have, and then hangup to free the line. Unless your phone company takes extra long time to connect, normally, you should get 1 minute per call per line for a 30 second message. (about 20 seconds for ringbacks and 5-10 seconds to free the phone line)

You can turn on record initial dialing to see how long it takes to get a call to connect. For details, please see:

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