Setup Remote Agent for Auto Dialer

I recently purchased a enterprise edition auto dialer and finally managed to set it upon my computer . Now I am stuck on how to access it remotely from any other computer and transfer any inbound calls to that computer.

We have detailed information in the Enterprise edition Setup Guide. You can access it from Windows Start Button > All Programs > Voicent.

Now i managed to set up the remote cleint and was wondering how could i save the message that the customer leaves

The recorded message is saved on the dialing computer as a wave file. You can listen to the wave file by clicking the link in the auto dialer spreadsheet window.

and when a call is transferred to the remote system, when customer chooses to speak to a person, how can i make it not pick up the call automatically because i prefer it to be picked my my worker manually

If you use VOIP (SIP based) for your phone calls, the transfer by BroadcastByPhone to RemoteAgent will first ring the agent computer.

If you use Skype, the transfer will not ring the computer. But you can set the call transfer option on RemoteAgent to Use Skype to Skype call transfer. The the call will be transferred to the Skype instance running on the agent’s destop computer. The skype instance will ring instead of the RemoteAgent software.

and also when I click the option to record the call where is it saved?

Saved on the server/gateway computer.