Author Archives: Voicent Info
Predicitive dialer integration with in house CRM
I’m looking for a predictive dialer. I would prefer to Work with the following solution: Use our own developed CRM solution and our own Asterisk PBX. Would it be possible to use your solution to do the dialing, based on … Continue reading
Posted in Auto Dialer, Developer, Gateway, General, Product Usage
Tagged Asterisk PBX, Salesforce, Sugar CRM, Voicent CRM, Zoho CRM
CRM Command Line Features New to Version 9.1
The following list covers the possible actions that can be executed in Call Center CRM from the command line: -startnow: Starts a broadcast immediately -htmlout: -import: Import a list of contacts, in CSV file -numbers: Import a list of numbers … Continue reading
Posted in General