Author Archives: Voicent Info
SPA3102 Common Issues
Below is a list of the common problems with the SPA3102. 401 Unauthorized: The registration options within the SPA3102 admin PSTN tab need to be disabled. 503 Service Unavailable: Improperly wired phone line, phone line with no dial tone, or … Continue reading
Posted in General
Network Timeout – DNS Server setup
hi, my broadcastbyphone is getting failed to connect to sip, and cSeq too small. Why? If it appears that your network is running too slow for Voicent to successfully contact your SIP service, it may be your DNS server settings … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support
Setting up JiveIP.net with Voicent Software
I am trying to use jiveip.net as my VOIP provider but keep getting a “failed to login to voip account” on the voicent gateway, what am I doing wrong? JiveIP.net will provide you a pdf file that contains an extension, … Continue reading
Posted in General