Author Archives: Voicent Info

Voicent Releases Changelog

Posted on December 27, 2013 | By Voicent Info

Voicent Software Release 9.0.5 Oct. 23, 2013 Bug Fixes ——— * Dashboard may crash if Voicent CRM is not enabled in release 9.0.3/4 * New installation may not be able to create CRM database in release 9.0.3/4 Voicent Software Release … Continue reading →

Posted in General |

Failed to get app header error.

Posted on December 16, 2013 | By Voicent Info

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged , , , , , , , , , , ,

Setting up RingCentral with Voicent Software

Posted on November 26, 2013 | By Voicent Info

This article will guide you on how to configure your RingCentral account to work with Voicent Software. Getting the required information from RingCentral We first need to log in to your RingCentral account and get the information you need for … Continue reading →

Posted in FAQ, General, Product Usage | Tagged , , , ,