Setting up JiveIP.net with Voicent Software

I am trying to use jiveip.net as my VOIP provider but keep getting a “failed to login to voip account” on the voicent gateway, what am I doing wrong?

JiveIP.net will provide you a pdf file that contains an extension, name, username, password and a domain.

In Voicent software, to setup those credentials you will first need to:

1. Open the “Voicent Gateway”
2. Select “Setup” & go to “Options”
3. Select the “SIP” tab
4. Select “Add”

In that form enter:

• Display Name: Anything
• SIP ID/User ID: Username
• Domain: reg.onjive.com
• Authorization User: Username
• Password: Password

Select, OK, Apply, and OK. Your Gateway will restart and if it still gets the “Failed to login to voip account” contact JiveIP support and tell them to:

“Add your IP address to the white list to allow your computer to make & receive phone calls.”