Category Archives: General
Auto dialer does not need dedicated phone line
do I need a dedicated phone line for this software or not? which means whether I need to connect to a phone line all the time. After the reminder call is scheduled, can I un-plug (disconnect) the phone line from … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, General, Installation
Voicent IVR Blog
All posts and articles related to IVR Studio are posted under IVR Blog
Posted in General, IVR Studio
Difference between IVR and CRM products
Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is … Continue reading
Posted in CRM, General, IVR Studio