Category Archives: Skype

Skype setup and usage

Setting up Voicent with Asterisk/FreePBX

hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP | Tagged , ,

GoldWave Converting To A Correct Format

When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP |

Appointment reminder: problem with playback device

I’m trying to get Gateway AutoReminder setup on a Windows Server 2003 machine, and using Skype only for the outbound calls. When the gateway goes to make the outbound call, Skype pops up and it looks like it is dialing … Continue reading

Posted in Appointment Reminder, Auto Dialer, Installation, Skype |