Category Archives: Technical Terms

Technical terms related to Voicent products

Automated Call, Automated Phone Calls

Posted on January 20, 2006

Automated calls are made from an auto dialer system. The auto dialer system can be a specific hardware equipment or just your computer. To turn your computer into an autodialer system, a voice modem is needed to play your audio … Continue reading →

Posted in General, Technical Terms |

Force Dialer, force dial

Posted on January 6, 2006

Voicent AgentDialer is a semi-automatic autodialer for inproving your sales and marketing campaigns. Agent Dialer is also known as a Force dialer. The difference between a fully automated dialer (BroadcastByPhone) and a semi-automatic dialer (AgentDialer) is whether dialing actions are … Continue reading →

Posted in General, Technical Terms |

Telephone analog line or digital line

Posted on December 16, 2005

Analog lines, also referred to as POTS (Plain Old Telephone Service), support standard phones, fax machines, and modems. These are the lines typically found in residential homes. Digital lines are found in large corporate phone systems (PBX). Usually you need … Continue reading →

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Technical Terms, Voice Modem |