Tag Archives: call center software

SPI Globle client case study for Voicent call center software

SPI Global Client Case Study Company Background SPi Global provides domain expertise in the Customer Interaction, Healthcare, and Publishing markets. They also provide services across a wide range of industries, including banking and financial services, government, information technology, media, not-for-profit … Continue reading

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, Installation, VOIP | Tagged , , , , ,

Call Center Automation Software to keep the sales up, marketing sizzling and customer satisfied

THE ADVANTAGE OF USING VOICENT TECHNOLOGY – BUILD CALL CENTERS FASTER, CHEAPER, BETTER The Call Center has undergone radical change over the past decade. Its century-old relic technology has been revolutionized. At the same time, the perceived business value of … Continue reading

Posted in Agent Dialer, Appointment Reminder, Developer, Gateway, General, Installation, Product Usage, Voice Modem | Tagged , , , , , , , , , ,

Seting up CallCentric with Voicent

This is a tutorial that will go over the steps required to set up an outbound or inbound CallCentric SIP profile for Voicent Software. Create a CallCentric account here Click the activation link sent to your email Fill out the … Continue reading

Posted in General | Tagged , , , , ,