Monthly Archives: July 2007
Predictive dialer initial delay
I am having an issue with how long it takes for me to get on the phone with the customer after they say hello….I have tested it and after they say hello it takes about a second for the button … Continue reading
Posted in Agent Dialer
Autodialer dialing speed
How can I improve the dialing speed of my Broadcast By Phone Autodialer The time an autodialer to complete a phone call involves: 1. Dial the phone number Few seconds. Depends on the length of phone numbers, and whether you … Continue reading
Posted in Auto Dialer
Autodialer upgrade with TTS
I currently have 1 line license with TTS (2 voices), if I upgrade to another line; the upgrade fee is only $300? Does that include a modem? Would I have to pay another fee for the TTS? Yes, the upgrade … Continue reading
Posted in Auto Dialer