Due to regulatory issues in Switzerland, we need approval of an automatic commercial message.
Does Voicent IVR studio offer this feature?
Example:
Hello Mr. “Name”, if you want to hear a message about car insurance, then press 1 now (commerical message follows *only* when user has pressed 1), if you need other information, press 2 (legal […]

The program, Broadcast by Phone , is locking up my computer very often. It seems to only be when I use the call transfer option.
We found this line in the log files you submitted:
Alert cannot find agent for line: 1
Looks like you are using “same line call transfer” (gateway > setup &gt option &gt call […]

I am wondering if BroadcastBYPhone supports calling phone numbers with extensions. If so, please let me know how to input the extensions in the spread sheet.
It normally will not work. If the main number is answered by a receptionist, then then system will not be able to dial the extension.
If the main number is […]