Monthly Archives: July 2015

Setup Voicent Software with Vonage

Voicent software works with Vonage VoIP soft phone directly. It does not need a Vonage router/ATA box to make calls. You must have Vonage soft phone service instead of their standard hard phone service. Please contact Vonage for a soft … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, VOIP |

Setup CallCentric VoIP Service

Callcentric is a popular VoIP service used by many Voicent customers. It has been tested with Voicent software and it is known to work for both inbound and outbound applications. Step 1: Register a CallCentric VoIP Account In order to … Continue reading

Posted in Gateway, Installation, VOIP |

Automatically Restart the Voicent Gateway at Midnight using Windows Task Scheduler

To start, please open “Windows Task Scheduler” by typing “Task Scheduler” into your Window search, or launching it from here: C:\Windows\system32\tasksh.exe Create a new task: For General settings, make sure it does not require a user to be logged in … Continue reading

Posted in General |