Voicent CRM integration with SugarCRM, ZohoCRM
We are a 34+ year old software development and integration firm in the NYC/CT Area and recently discovered your firm. I was looking for some addons for the popular SugarCRM CRM solution at the time.
As we also provide SIP PBX’s and Hosted PBX solutions to clients
I believe that some further introductions may be profitable for
both of our firms.
In regard to SugarCRM, I am a little confused about the Voicent
CRM product. Is it a standalone CRM solution or an addon for
In regard to your Flex PBX product, can it be used to integrate
multiple users of SugarCRM, instead of using individual TAPI
And, can Flex PBX be used with Epygi Quadro, GrandStream UCM
(Asterisk) and Globalinx (Broadsoft) PBX’s ?
Voicent CRM is a basic CRM system for customers of our not using third party CRM systems. In order to utilize third party CRM systems with Voicent you would need to purchase a Voicent CRM license.
Voicent’s FlexPBX is an inbound call and agent call distributor. You can add all of your agents to our system and have them make / receive calls from our “Dashboard” soft phone software. You would also get a professional phone menu allowing your users to press 1 for sales, press 2 for support, etc.
Our FlexPBX system can be used with any PBX system that supports analog phone lines, or SIP extensions.