Cannot request license in Broadcast By Phone
When I try to request a license in Broadcast By Phone I get the error: “This operation can only be performed on a machine that runs Voicent Gateway” What do I need to do?
Getting this error in the Broadcast By Phone indicates that you do not have the “Broadcast Hosts” set to “localhost”. You likely have it set to the IP address of the system you have installed the Auto Dialer on. To resolve this issue go to “Broadcast” and select “Broadcast Host”. In the Voicent Gateway Servers window click the host you have entered to select it and press the “Disconnect” button. Once you have done this, click the host again to highlight it and press the “Edit” button. On the next screen where it says “Host Name or IP” remove the IP address and replace it with “localhost” (without the quotes) and press the “Add” button. Back on the first screen select the host again and press the “Connect” button. Now go to “Help” and “Request product license…”. Problem resolved.