Share This Post:

Change appointment reminder company name

How can we change the Company Name on the AutoReminder outgoing message. It seems to have used the Company name which I entered when I did the installation and we would like to change this.

You can record your own audio file to pronounce the company name. Please make sure the audio file format is PCM 8KHz, 16 bit, mono. You can also use Text-to-Speech engine to generate the audio file. For more help, please see Audio FAQ.

Once the audio file is ready, open Voicent Gateway, select Setup > My Name…, then select the audio file you just created. Next time AutoReminder makes a reminder call, it will use the newly created audio file for pronouncing the company name.

If the above is too much work, you can request a new product license key from Help > Request Product License. From the online form, specify the correct company name.

Share This Post:

This entry was posted in Appointment Reminder. Bookmark the permalink.