we use GE Centricity for our medical practice scheduling. Can your software interface with this?

Yes! We offer multiple levels of integration, from importing & exporting to complete automation.

Complete Automation
Voicent software contains an open programming interface, both command line and web interface, for any software to interface with us. Since you use GE Centricity for scheduling and use Voicent AutoReminder for appointment reminder calls, to achieve seamless operation, the best place to initiate the integration is from GE Centricity.

Example
For example, when you make a new appointment in GE Centricity, it can call Voicent open API to schedule a reminder call with Voicent AutoReminder automatically. This can be done without any user intervention. So your first option is to have GE Centricity to interface with Voicent. If they need help, we’ll be glad to provide more information.

Import & Export
If you cannot get them to work on the integration, your second choice is to see if GE Centricity can export appointments to a text file. If it does, that means you can import the appointments to Voicent AutoReminder program. We do have some customers using this approach. You can do daily import and export and let AutoReminder to make all the calls for you automatically.

If you choose this approach, please send us a sample exported appointment file, so our support engineer can take a look at the import file format. We can tell you whether it can be directly imported or needs a conversion program for the import.