Integrating automatic phone call solution

I have a Windows service running in .Net which needs to be able to call a number and play a wav file. The windows service will be running on the same box the modem is on.

I’m not sure what I all need. I need to be developing and testing on a different pc. Also, the voice gateway and modem may need to be running on two PCs to eliminate a single point of failure.

What software and licences are needed and what is the cost?

All you need are two Voicent Gateways deployed on two PCs. Each gateway can have a single phone line or multple phone lines, depending on your phone call volume. To start, just get two licenses for Voicent Gateway Outbound 1 line software. Price info is available at Voicent online store

From your .Net application, send the call request to the first gateway, if failed, then send to the second one.

Voicent Gateway tutorials, samples, and document are available under developer section

Posted in Developer, Gateway |

Automatic phone calls and export status

I am looking for a system which make several calls from a list I load. When somedody anwsers, it will simple close the comunication, and report this status on a file we can easily export for example in excel (an
operator will call that number in a few minutes). Of course in that report there should include all numbers non active, all busy lines etc. Does your system do that

Yes. Simply create an audio file with half second silence, so when the called person picks up the phone, the system will try to play the silence audio and then disconnect. The call status will be reported as success. You can do similar tricks with answering machines, or let the system to automatically disconnect after a few rings.

The system will also be able to detect busy signal, disconnected numbers, answering machines, etc.

All status can be easily exported to a comma separated file, or you can just copy the whole spreadsheet interface to Excel.

You should just download the software and give it a try.

Posted in Auto Dialer |

Voice modem driver download

For Voicent 3025 or Zoom 3025c, here are the driver downloads:

Here is the Modem Quick Start Guide

For windows XP: click here to download XP driver

For windows 2000: click here to download XP driver

Though there is a driver for windows Vista, the audio part does not work well and it cannot be used with Voicent program.

Posted in Gateway, Installation, Voice Modem |