Setup SMS Service

On Premise Software Help Resource : Help TopicsSetup SMS Service

To enable texting with Voicent, you will need an SMS modem with a working SIM card

To set up SMS, click Setup > SMS Setup Wizard . The program will prompt you to enable auto-detect or not. In most cases, you should allow auto detect to find your modem. Otherwise you will have to specify a COM port for the program to listen on using the Setup Wizard

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Setup Phone Service

On Premise Software Help Resource : Help TopicsSetup Phone Service

To make calls using Voicent, you need to first setup your phone service. Voicent is compatible with several VOIP providers, PBX systems, and analog telephone lines. To setup your phone system to work with Voicent, click Setup > Phone Call Setup Wizard and enter any necessary information.

Note that Voicent does not provide any phone services. You will need to create an account with a provider to obtain the necessary credentials for VOIP or PBX services.

The application vendors should provide you with the instruction for installing their applications.

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Setup License

On Premise Software Help Resource : Help TopicsSetup License

Setup License

If you have purchased the product, you should go to your main application (BroadcastByPhone, etc) to request your product license. You can do so by selecting Help > Request Product License… from the program main menu.

After you get the license key file through email, click Setup > Setup License… or View My Licenses in the license dropdown in the top right to install the license file. The installation instruction is shown below and should come with the email also.

Your license key file is sent as an attached file of the email message. Save the attached file to a directory of your choice, such as C:\temp. Please note that some email programs directly include the license file in the message body instead as an attached file. In this case, please follow instructions in B).

A). In the Setup License dialog, click Manage Licenses � button. Click the Browse button. In the Open File dialog, select license file you saved from email attachment. Click Install New License Button. The installed license should appear in the Installed Licensed window. Click Done button.

Voicent Gateway should automatically restart. Now if you invoke AutoReminder and/or BroadcastByPhone, the correct license should be displayed in the title bar.

B). If your email program include the license file directly into the email message, please select the copy paste lines radio button. Then copy the lines from ######### VOICENT LICENSE BEGIN ########## to ########## VOICENT LICENSE END ########## (include these lines); then paste it to the text window below the copy paste lines radio button. Click Install New License button, then click Done.

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