Download and installation

Question:

I have downloaded the program and when attempting to install it is throwing up a message saying it can’t find “gateway.msi installation package, please insert the gateway disk or CD which of course I don’t have. I have not found an answer to this problem in going through the FAQ. Please assist me with a solution.

Answer:

You did not download complete package. Try to remove everything and download it again.

Posted in General, Installation |

Call time scheduling

Question:

I want to program a specific call-time window for a specific phone number for daily recurring calls so that all I have to do is change the message everyday. Will this software accommodate this requirement?

Answer:

Yes, absolutely. Both BroadcastByPhone and AutoReminder can do what you want, depends on how specific you want your call window to be. AutoReminder can call the phone number at exactly the time you want it to call, BroadcastByPhone can call at your designed call window.

Posted in Appointment Reminder, BroadcastByEmail, General |

AutoReminder web access

Question:

Can AutoReminder be accessed remotely from my client? In other words, if we are making the calls for Dr Phil, can Dr Phil’s secretary log in to the autoreminder and set the appts from their computer?

Answer:

Yes. See AutoReminder Integration

Posted in Appointment Reminder, Developer, General, Product Usage |