Manually start Voicent Gateway

Question:

Hello I’ve been using Autoreminder now for several weeks and I’ve been very pleased with it. I do not use it however on a daily basis. Each time I start my computer Gateway starts. I do not see it in the Startup Menu . Is there a way for me to disable the auto start. I would rather open the program manually when I need it. Thank you.

Answer:

Yes. You can start the gateway manually.

Please Windows Control Panel, then select Administrative Tasks, then select Services. From the Services window, choose “Voicent Gateway”. Right mouse click on it, then select Properties menu item. From the properties window, set the startup type to “manual”.

You can comeback to this window to start the gateway service. Another way to start the service is to use command “net start VoicentGateway” in a command window.

Posted in Gateway |

Command interface for BroadcastByphone

Q:
I have .csv file that is named c:\\numbers.csv I need for your program to
check every 5 minutes for that file, import the numbers and make the call and play
the wav file. Can you help me with that.

A:
See solution at http://voicent.com/howto_autodialer_command_line.php

Posted in Auto Dialer |

Phone Line system

Q:
I have a couple of questions the capatibility with a Nortel Symposium ACD
system and I am hoping to gather additional information.

A:
Feel free to browse through our website http://www.voicent.com. We have detailed
information about phone system. The basic requirement is that the phone line
must be analog. If the phone line is digital, you need to have analog phone
adaptor to convert the digital line to analog line.

Posted in General, Product Usage, Technical Terms |