Question:

I want to insert a code # in the middle of my message. For example, “…please press the code # then …”. How can I do that

Answer:

First, please create 2 wave files,

1). the first wave file should start from the beginning till #, let’s call it first.wav
2). the second wave file should start from # to the end, let’s call it second.wav

Then in the Message Designer, create three message items:
1). first.wav
2). item that is specific to each cell, select column type as text-to-speech
3). second.wav

Save your newly designed message and give it an ID.

Select Broadcast > Select Message from the program main menu. A new column should
be added automatically. You can put the code # in each cell.