Question:
Can I call into the system and setup an appointment via telephone (if my
secretary is away or it\’s after hours) along with recording the message to the
patient for playback with the appointment?
Answer:
No, telephone can not configure computer program. But you can set up
appointment via another computer along with the message. See detailed
info on how to do this at
http://voicent.com/howto_autodialer_remote_access.php
Question: I have anti-virus software. It won’t let the software to download or install. What should I do?
Answer: Please disable ani-virus software to let the program through download and installation.
If you continue to have trouble to download, you can order CD. CD is free. There is $6.95 shipping charge.
Question: Is it legal to send voice recordings or does it have to be a live person making the calls?
Answer: Depends on which state you are making the call. Each state has different law
on auto dialer. Check with your state regulations.
Voicent offer both automated dialer and human controlled dialer system.
BroadcastByPhone is a fully automated dialer system which does not require
human intervention. Agent Dialer is semi-autmated dialing software that
lets human to control the dialing and interact with the receiving end.
These programs are all downloadable at http://www.voicent.com/download