Question: I use telephone recording for my message. When I click on the recorded wave file, I can see the Windows Media Player is launched and I can see the bar is moving, but I cannot hear anything.

Answer:

Please click on the following Voicent audio file:

C:\Program Files\Voicent\MyRecordings\sample_message.wav

if you cannot hear anything, please check the following:

1. Your computer has a sound card
2. Your computer speaker is connected properly
3. The Windows Media Player volume is not set to mute or too low