Setup Voicent with Callwithus

Posted on July 28, 2015 | By Voicent News

Step 1: Register a Callwithus Account & Collect SIP Credentials
In order to proceed you need to register and order a Callwithus service. You can do so here. Once you have registered you can now access your SIP credentials. Be sure you know your SIP ID, domain, and password before beginning Step 2.

Step 2: Setup Callwithus VoIP with Voicent’s Platform
Travel to the SIP window. To do so open the Voicent Software > Setup > Options > SIP > Add.

Fill in the information based on the data you gathered from Step 1:
Display Name: The name you want to display in the account
SIP ID/User ID: This is your Vonage SIP/Authorization ID
Domain: This is your Vonage Registrar information
Authorization User: This is your Vonage SIP/Authorization ID
Password: This is your Vonage SIP Password (not your account password!)

Note: Please replace 466000000 with your Callwithus SIP ID.

I’ll use the following SIP credentials:
Display Name: My Name
SIP ID/User ID: sip:466000000@sip.callwithus.com
Domain: sip.callwithus.com
Authorization User: 466000000
Password: Your SIP password

Other Relevant Information
STUN Server: stun.callwithus.co

Posted in Gateway, Installation, VOIP |

Setup Voicent Software with Gradwell

Posted on July 27, 2015 | By Voicent News

Step 1: Collect Gradwell SIP Information
To start, you need to gather your SIP information from Gradwell’s Control Panel. You can login to Gradwell’s Control Panel here. If you don’t have an account with Gradwell, you can view their phone services packages here. After that proceed to locate your SIP information to setup with Voicent’s software.

Step 2: Setup Voicent with Gradwell
Now once you have obtained the SIP information, open the Voicent Software, then proceed to Setup > Options > SIP > Add to fill in your credentials.

Fill in the information based on the data you gathered from Step 1:
Display Name: The name you want to display in the account
SIP ID/User ID: This is your Vonage SIP/Authorization ID
Domain: This is your Vonage Registrar information
Authorization User: This is your Vonage SIP/Authorization ID
Password: This is your Vonage SIP Password (not your account password!)

Here are the credentials I will be using:
Display Name: My Name
SIP ID: sip:2210000@lon-pbx-5.gradwell.net
Domain: lon-pbx-5.gradwell.net
Authorzation User: 2210000
Password: My Password

Please note, If your computer is behind a firewall, you must specify a STUN server:
STUN Server: stun.gradwell.net

Posted in Gateway, Installation, VOIP |

Configure Nextiva Office VoIP Service with Voicent

Posted on July 24, 2015 | By Voicent News

If you have Nextiva’s Phone Service with Professional Features, you can configure Voicent software to use the service.

Step 1: Collect Nextiva SIP Information
First, login to your Nextiva account and configure extensions for your Nextiva service here. If you have an 8-user Nextiva office plan, you can configure 8 extensions. For each extension, you can get obtain SIP credentials, which is information like your username, password, etc, for the extension.

In the Technical Phone Information of your Nextiva account, you can find your SIP credentials. The username/SIP ID is called the “Authentication name” and the password is the “Authentication key“. The SIP domain is “voipdnsservers.com”.

Step 2: Setup Voicent with Nextiva
Open the “Voicent App”, the select “Setup” and click “Options”, proceed to select the “SIP” tab and enter your account information like the image below. Please remember to replace the 460000000 with your actual authentication name.

Other SIP settings you may need to check: Stun Server: try some of the public stun servers such as stun.xten.com. Codec: PCMU

Click on OK to complete the SIP account setup.

Sometimes, you may need to append 5062 to the domain name, like voipdnsservers.com:5062

Posted in Installation, VOIP |