I am using a voip service from phone.com, would it be compatible?
Secondly, will all my calls be recorded? How does your software work?
Answer:
Yes, Voicent system is compatible with phone.com’s Desktop Communicator Softphone. We have more information on how to setup the system with any VoIP here. You are welcome to download the software and see how it works before you buy the software.
And yes, all your calls can be recorded. You just need to setup the recording option in the program.
Voicent’s Agen Dialer is a Predictive Dialer for any business seeking to place outbound calls and have human pick-ups auto connect with live agents. You can optionally leave a pre-recorded message for answering machines. It also supports semi-automatic dialing giving you full control over your call list.
General Predictive Dialer information is available here: http://voicent.com/predictive-dialer.php
A complete list of features is available here: http://voicent.com/predictive-dialer-feature-comparison.php
Pricing is available here: http://voicent.com/predictive-dialer-pricing.php