Windows remote session manager

need help, Last night we remotely (using Windows Remote connection) logged into the computer with the voicent gateway, AutoReminder and Skype , everything looked ok, but not outbound calls were made. The report said “Line occupied , sound I/O error.” The Skype line also indicated that there was an error

What is the problem? when logging in from a remote computer using the windows remote session manager?

This is because when you login from a remote computer using Windows RDP, the audio is forwarded to the remote computer by default. When skype tried to call, it cannot find any audio device.

It is acutally easy to solve this problem. When you login, choose the option not to forward audio. For more details, please see working with Windows RDP