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Creating voc file on the fly
Question: Is it possible to create the VOC files ourselves or do they have to be imported. Is there a “published” file format that we can write to? We want to be able to generate the VOC files from our CRM software (Epicor Clientele) and use the remote HTTP interface to initiate the broadcast. The list of clients to call can be easily extracted from the CRM software, but we would like to be able to save the VOC file from our CRM software into the “C:\Program Files\Voicent\BroadcastByPhone\webapps” folder and access the file using remote access for Voicent.
Answer: You could specify your phone number list as an command line option, or create a CSV file on the fly and import it. Specify the VOC file also, it can be an existing file, or a new file to be created. Details please see BroadcastByPhone autodialer command line
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