Multiple Phone Cards for Autodialer

The previous post contains general information about setting up a calling card with Voicent software. If you have multiple calling cards, you cannot use the gateway option to set the dialing prefix. You then need to add the calling card prefix to each of the phone numbers in your call list. That can be time consuming if you have a long list and a few calling cards for different numbers.

For example, if you have a call list using 3 calling cards:

312567112,,1,,2345,,,12345678
312568867,,2,,2345,,,23456789
436454566,,2,,1234,,,987987878

The problem is that if you copy paste this list to BroadcastByPhone, the numbers will be separated into different columns. This is because the comma has a special meaning in spreadsheet like programs. The comma is usually used to separate columns.

The solution is to use double quotes around the phone numbers and then import the list file. Here are the steps:

1. Create a call list file like the following:

Name, Phone Number
, “312567112,,1,,2345,,,12345678″
, “312568867,,2,,2345,,,23456789″
, “436454566,,2,,1234,,,987987878″

It should be easier if you have Microsoft Excel program. You can enter/import your call list without the double quotes. All you need to do is to save it as CSV file.

2. Select File > Import from BroadcastByPhone main menu.