Using Calling Card for Phone Dialer

Dialing with a calling card usually requires dialing a specific number, wait for connection and voice prompt for password, entering the password, and wait for voice prompt for actual phone number, and finally entering actual phone number. So pauses must be set between each calling sequence in order to wait for the voice prompt.

Voicent Gateway can accept commas in the phone numbers. It will treat each comma as a short pause during dialing a phone number.

For example, if your calling card’s phone number is 800.111.2222, and your password is 3456, and the number to call is 123.4567.8900. You can specify your number as: 18001112222,,,,,3456#,,,112345678900#,,,. Of cause, you have to experiment with the pauses and adjust the number of commas in the sequence.

If you always use this feature, you can set up the calling card prefix in Voicent Gateway. Please select “Setup -> Options” from the gateway main menu. Check the “Dial xxx for outside line” box and specify the prefix. For this example, it should be 18001112222,,,,,3456#,,,.

The comma can also be used for dialing phone numbers with extensions.

(Please note that if your calling card service have varied length of response time, this scheme might not work well)