Tag Archives: Gateway

Failed to get app header error.

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged , , , , , , , , , , ,

Setup Voicent Software with Fonality VOIP service

I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , ,

Which Voice Gateway can I use?

Our company is not subscribed to any VoIP service. We are thinking of just utilizing our analog line to use Voicent BroadcastByPhone. I am led to believe that I will first need a Voice Gateway before I can use the … Continue reading

Posted in FAQ, General, Voice Modem, VOIP | Tagged , , , , , , , , , , , , ,