right now my computer had 2 lines, one with modem and one with skype. And these two lines alredy registered in auto remainder, and auto remainder had detected these two lines. My question is How can I manage the system

The mixed usage is not recommended but should work for most cases. Not many customers use the software this way, so it is not well tested in the field.

1. if i want to use through only with skype line?

Go to Voicent Gateway main menu > Setup > Options > Modem tab, select the modem and set it to be not used.

2. if I want to use through only with modem line?

Go to Voicent Gateway main menu > Setup > Options > Skype tab, set Skype to manual start. Exit all running Skype instances, restart the gateway.

3. if there are two recipient numbers (one is mobile phone, one is skype), I want connect the first recipient using modem line, and for the second recipient with skype line. It can or not ?

If you specify skype:account for the phone number, it will be sent to the skype line only. The system knows that a modem line cannot handle the skype-to-skype calls. The mobile number will be sent to either the modem line or skype line, since both are capable of making that call.

According to Los Angeles Times: - Robocalls: New rules in effect

FTC rules took effect Monday saying telemarketing calls that are recorded in advance, also known as robocalls, from businesses or charities must include ways to opt out of future calls. Consumers are already supposed to be protected from unsolicited commercial calls if they’re on the national Do Not Call registry, but calls from businesses with which consumers have a relationship (they’ve bought something from them, inquired about their products or services, etc.) were permitted. Also, calls from legitimate charities were allowed. But under the new rules, a prerecorded message has to give the consumer a way to cut off the business or charity call by pressing a particular number or saying a word. According to FTC, there is no universal number or word that all telemarketers must use, but the opt-out information must be stated early in the call.

If you are using Voicent Broadcast By Phone for robocalls, you could set up your message for opt-out compliance. This feature is supported in the Processional Edition and Enterprise Edition. For details, please see: Setup robocall opt-out feature

I am interested in purchasing your application for a non-standard use. I use software that monitors my computer network so that, if a server goes offline for example, I receive an email, sms text, run a script, etc. I’d really like to have the application call me at home and I’m wondering if this can be done with your product. I know that we can schedule calls with a recorded message, and that gets me half the way there. I’d never want to schedule a call however, I’d want to have it *triggered* by an event. So the question is, what kind of triggering events do you support and is there an interface that can be written or configured to work in the way I desire? Ideally, I could trigger a Windows script of some sort to initiate the call. For example, when a server goes down my monitoring application could not only send me an email, but run a vbscript that would do something to initiate a call from your product to my house…

It should be really easy with Voicent software. All Voicent software products have command line interface and web interface. For example, you can trigger a phone call by calling the following command from your script:

CallText(”123-4567″, “Alert, network down”, True), or
CallAudio(”123-4567″, “C:\my audios\hello.wav”, True)

For more details, please see Voicent Gateway VB Simple Call Interface

You could also use Voicent BroadcastByPhone program. The advantage of using the BBP audio dialer program is that you can use the Message Designer, a GUI interface for creating interactive phone applications. It also has a call escalation feature called call-till-confirm. This feature comes handy when you have several people to handle the phone calls. It will dial the first phone number, if it cannot reach the person, it will automatically call the next phone number. If the person will handle the call, he can enter the confirmation code, then the system will stop calling the rest of the phone numbers.

For more details of the command line option for Broadcast by Phone autodialer program, please check it online or from the program help file.