Author Archives: Voicent Info
Direct Database Campaign Requirements
I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading
Posted in Auto Dialer, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Support, Technical Terms, Text-to-Speech, VOIP
AutoReminder – Client & Server Architecture
Hello, I have the AutoReminder software and am trying to use the client to server architecture for my practice. We have a server machine located remotely on an amazon cloud computer and would like the computer in our office to … Continue reading
Posted in Appointment Reminder
Group Mailbox Enhancements
When a users presses 1 to talk to sales they are transferred to any available agent, which is fine. However, if that agent is not available the client will leave a recording on the agent. If the user dialed the … Continue reading
Posted in General