Author Archives: Voicent Info
How to resolve corrupt request files issue
Hello, I am running a 30 line broadcast by phone version 8.4.1 and we are encountering some calls not being placed or they get rescheduled and never get called. The Voicent support team has said the call request files were … Continue reading
Posted in General
RingCentral Setup Guide
I tried to follow an article for setting up with RingCentral, but I keep getting Failed to get response from SIP Service. Hello, this problem is because you are using an outdated article, below is the updated information on setting … Continue reading
Posted in FAQ, General, News, Product Usage, Support
Tagged ringcentral, sip no response
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Posted in Agent Dialer, Auto Dialer, Developer, General, IVR Studio, VOIP
Tagged Auto Dialer, broadcast, broadcastbyphone, column, ivr, IVR Studio