Category Archives: CRM

The Different Kinds of Dialers

Posted on January 5, 2016 | By Voicent Info

With Voicent, there are five different dialers, each one having its own advantages and disadvantages. They are, as follows, the manual dialer, auto dialer, progressive dialer, predictive dialer, and preview dialer. To start, the most familiar one is the manual … Continue reading →

Posted in Agent Dialer, Auto Dialer, CRM, General | Tagged

Voicent Inbound/Outbound call center software for voice text messaging and email

Posted on November 6, 2014 | By Voicent Info

How do you guys handle recording? Do I use my own VOIP lines or do I need to use yours? Yes, Voicent software can record all phone conversations and save in a file for your future reference. You need to … Continue reading →

Posted in Agent Dialer, Auto Dialer, BroadcastByEmail, CRM, Gateway, General, Installation, IVR Studio, Product Usage, VOIP | Tagged , , , ,

Automated sms text message notification system with AutoReminder

Posted on October 28, 2014 | By Voicent Info

looking for system with capability to send call/text to my service subscribers every morning of weekday at time preferred by client (usual times between 7am and 9am M-F central US time). initially 5-10 clients with plans to build over next … Continue reading →

Posted in Appointment Reminder, CRM, Developer, General, Text-to-Speech |