How can i integrate your phone call interface to the web to make automated phone call when the new order is placed from my web site?
Please see: Automated call from website.
You can also take a look at the articles in the Developer category of this knowledge base.
Is it possible to share the broadcast by phone file so that a customer care clerk can enter the names over our network and the software looks for the file every morning and call those names in the list? We don’t want them going to the PC at all. If this is possible how do we do it?
If you have Enterprise Edition of BroadcastByPhone, you can install the client part (the spreadsheet window) of the program on the customer care clerk’s computer, he can then save the names and phone numbers directly to a BBP call list. Then every morning he can launch the call list from his computer, and the dialing will be from the server computer.
You could also implement this with some some custom software programs or scripts. One possible implementation is shown below:
1) Write a web-based application to accept phone numbers from customer care clerks. Save the phone number in a file or a relational database
2) Write a script to collect the phone numbers and launch the BroadcastByPhone program. The command line option for BroadcastByPhone program is:
vcast.exe <call list file>
[-startnow]
[-confirmcode ]
[-wavfile
[-import
[-export
[-numbers
[-cleanstatus]
[-noexit]
For more details, please check the program Help file.
There is no mention that I can schedule multiple tasks for the broadcast by phone. What I would like to see is that I can schedule multiple tasks once and the program will automatically execute when any one of the tasks trigger at the scheduled time.
Yes, you can schedule multiple broadcast, but not with the same call list.
To schedule multiple broadcast with the same call list, simply copy it to another broadcast file, and schedule the copied call list.