Test Voicent Gateway

I’m currently attempting to use the Java Voicent example from your site. I need to do some test to see how it reacts. my question is this:

the host is currently set to localhost. can i please have a machine name to test the service via Java? from the documentation:

http://:8155/ocall/callreqHandler.jsp

Where is the host machine name of Voicent Gateway.

You can just download the software and install it on your own computer. The machine name is the computer name you have. The downloaded version should enable you to do all the test. Currently, we do not have a hosted gateway.

Posted in Developer, Gateway, Installation |

Using autodialer while traveling

Wow! What a God send to sitting here calling a list of 1000 names in the morning, again at lunch and again in the evening!

I’m going to be starting to use this on my Dell laptop that came with a Context modem “D110 MDC V.9x” to be exact.

1 Is this going to work for me? If not, can I use the default Windows XP modem
driver?

Probably not. The best choice for laptop is a USB based voice modem. Also the default Windows XP modem driver is not going to support voice. More details please see: Modem FAQ

2. I usually call from a cell. Is there a Virtual phone service I could use over my wireless connection at work or on the road instead of having to order a phone line to be installed into an brick and morter? I am always travelling and would prefer to use a web-based calling system.. .maybe like Skype or something. Can that be done?

Voip line should work. For example, you can connect the modem to a Vonage box and making phone calls from there. But for reliability, we recommend using a land line.

By using the Enterprise Edition, you can control your calls from a remote location. It has the same effect as using a broadband service.

3. If I buy a dual-core desktop with 4 or 8 PCI slots later, can I move my Professional version from my laptop to it without additional costs? If costs, how much?

It will be considered as a second license. Again, it seems you should get the enterprise edition. Install the software on a desktop as the server, and run the program from your laptop as a client. The server has the phone line connections where all the calls are made. That way you do not need two licenses.

Posted in Appointment Reminder, Auto Dialer, Installation |

Designate meaning for touch tone key

Question:

How do I know whether to set my message as pressing 1 or 2 to be connected to loan officer or be removed from list?

The designation of pressing 1 or 2 is defined by the user. When you design your message using Message Designer, you can set “press 1″ or any other digit for “call transfer”, and set “press 2″ for user defined meaning “remove from list”. More details, please see the program help or product walkthrough from the Help menu.

Posted in Appointment Reminder, Auto Dialer |