Automated calls to contact parents

Hello, we are looking to setup an automated call to contact parents automatically without us having to call individually all of the time at our school campus. Can you give us more information on regarding to this?

This should be pretty easy to do with our auto dialer tool. To make automated calls, all you need to do is upload a calling list, select a calling message, and click the start button.

It is not necessary to upload a list all the time. Our service contains a full database to manage lists. For example, a contact/student in the database can contain parent names, grade, home addresses, etc. You can search the database, such as all third grade students, and use the search results for automated calling.

A more useful feature of the auto dialer tool is that it is capable of collecting responses. For example, if you want to know how many parents will come for a school event, you can set it to collect touch tone key responses, such as press 1 for yes, and press 2 for no. All the yes answers can then be easily seen the the report page.

The service is extremely affordable, starting at $19 per month plus phone bills. For a small school, the monthly cost is likely to run below $50.

Our service also offers other tools, such as bulk text messages and emails. Both can be used to communicate with parents.

Posted in Product Usage |

Multiple workflow triggers

A workflow trigger is activated once its triggering condition is met. All actions of the trigger will be carried out regardless what happens. This simplifies trigger specifications but also limit its application. For example, an email must be sent to notify clients to take an online survey, if and only if the survey is not taken in two days, a second email must be sent.

The condition of the second email cannot be implemented due to the limitation of a single trigger. However, it can be implemented using two triggers. The second trigger’s condition can be used to see if another email needs to be sent. The first trigger is shown below:

The last action, instead of sending the second email, sets a custom field check_survey to yes.

The second trigger is defined below:

The second email is sent only if survey_done is not yes and check_survey is just set to be yes.

Posted in Developer, Product Usage |

Trigger an email to manager if a survey result is really bad | Survey Automation

It should be easy to trigger an email to alert a manager for a really bad survey result. In this example, we assume a bad result is defined as a customer giving a rating of 1.

The workflow trigger is defined as follows:

Posted in General, Product Usage |