Integration has been known by every marketer to be a tool of immeasurable potential. By integrating marketing automation with a CRM (Customer Relationship Management) system, engineering a program that can drive adequate traffic, prioritize leads and computer end-to-end results can be made by a smart marketer. A fully adapted process brings a heighten customer experience and hastened sales.

A lot of companies are hesitant to convolute their existing marketing systems or launch a new learning curve for their marketing, customer support and sales staff. As more and more businesses look for profitable ways to tackle the power of integration, marketers who chose not to accept it are looking to be more on the disadvantageous side.

Even though the integration posts a lot of benefits, one should look into these for things that are significant advantages for almost all businesses.

GROWING BEYOND LEAD GENERATION

We can’t deny that technology has helped in evolving some of the best practices but still some marketers tend to stay with outdated business paradigm, where lead generation is merely seen as only action matters.

One can escort their prospects and customers through the steps of their buying cycle by simply presenting significant content such as emails or simply landing pages at the right time.

CONTRIBUTING THE DATA YOUR BUSINESS LEADERS NEED

Integration provides this by syncing data two ways between your CRM system and marketing automation. Here are some things to consider.  Detailed forecasting models; fast reports t and scoring methodology.

KEEPING SALES LIABLE FOR SLA’s

Emphasis of timing can’t be exaggerated in a successful, high-functioning marketing automation effort. Oversight is important to assess the success of your sales team’s effort.

MOTIVITATING CUSTOMER LOYALTY

It’s always more cost-effective to keep an existing customer rather than get or pursue a new one, it’s a known rule in marketing.  But failing to care and keep existing customers is almost one of the frequent issues when it comes to marketing automation.

This is where integration can prove to be a huge help. Giving you the option to track lead activity past handoff and even after past the win can continue the conversation, enhancing the relationship, and even allowing you to increase the revenue from that said customer.

To sum it all up, integrating marketing automation with your CRM system is bound to give you lots of benefits. It’s starting to be a necessity and it’s uncompromising to your company. Companies who tend to use smart integration plans will get multiple rewards from it.

Unless you’re new and making your call center business up from scratch, there is a good chance that your network could need some upgrading. If we replace virtually everything, it would mean a lot of budget to take into consideration – even if it’s what your aging infrastructure actually needs. With some serious planning and well-picked choices, you can cost effectively modernize your auto dialer.

What users want from this automation are: clarity and reliability. What we should take into account is the true clarity and reliability of the service. As performance has increased, users will be able to deliver sophisticated consumer technologies in the industry. Our aim is to cost-effectively make your auto dialer effective while we ready the business for the future.

1. Get a speedy internet

When you are in this industry, a fast and reliable internet service is adamant. With a speedy service, you will be able to provide a clear conversation after the auto dialer do the job. With good service comes good feedback from our customers – to reciprocate, it will increase sales and performance.

For salespeople and customer service representatives, their productivity depends on being able to exchange information over the Internet efficiently and quickly.

1. Future-proof your system

Moving forward, as your company grows you will expect a lot of changes or updates. Most business opt-out by buying new hardware, switching to the latest technology available to cater their needs.

If you are not on the IP-based phone system right now, there is a high probability that your business/organization will eventually apply VoIP technology – of which you should be ready for it.

When you plan your annual purchase plans, think about the needs that will arise in the near future. Choose items that will continue to support your system even after your business grows.

1. Choose the best software

Software is also considered adamant in this realm. You should choose the software with great support and which you think that can last for long. Voicent is one of the leading auto dialer systems available in the market right now. It offers excellent support and you can also tailor-fit the software according to your needs.

A system should be progressive, and it needs some investment to keep it up-to-date. You don’t need to force yourself in the technological bandwagon, but you do need to make sure your system can sustain the goal of your business – to strive and expand!

If your business depends on appointment reservations, then you know that your clients – who also lead very busy lives sometimes, forget about their appointments. This costs you revenue and causes disruptions in your schedule. You could remind them prior to their appointments, but that means spending more time on the phone than serving them.

But with the help of appointment reminders you don’t only get reminded of your appointments, you also reduces operation cost.  The time your idle is money you don’t earn. Appointment reminders also make sure you don’t miss any appointments scheduled!

Voicent’s AutoReminder software

Voicent’s AutoReminder sends out customizable phone reminders, text message reminders (also called SMS reminders), and email reminders to your clients, so that they come in on time and you get paid.  There’s more!  When a reminder call is made, Voicent AutoReminder allows the recipient to confirm, reschedule, leave a personal message or even be transferred to your office simply by pressing a number on their phone keypad.  This would make you have time to fill the void if they cancel or move their appointment forward.  You could possibly fill three cancelled appointments out of five.  Before, this could be a lost income.  This would give your customer trust and reliance on your company based on the flexibility of their scheduled appointments. Appointment reminder is not only great, costumers love it!

Voicent’s Auto Reminder software is an incredibly affordable communication tool. You buy it once and own it for life. There are no additional monthly or per-call fees to pay.

Benefits and features of Voicent’s AutoReminder

First of all, there is no additional fees for every call, every text and, every email.

This software has built-in calendar and scheduling system, you can personalize messages and send it any time of the day, any day of the week and any week of the month!

Like any other appointment reminder, it reduces appointment no-shows, thus not only saving time and labor cost.  You are also reducing wasted office hours.

Another feature of this great appointment reminder of Voicent is it improves information sharing and access among offices, doctors and receptionists.

Also, if you have multiple providers or say users, you only need an AutoReminder Enterprise Edition that will manage multiple user licenses. So if you have an enterprise edition with ten users, you can have ten simultaneous accesses to the appointment data.