Tag Archives: voicent

New Feature: Status Update

Posted on July 15, 2013 | By Voicent Info

Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Skype, Support, VOIP | Tagged agent, agent dialer, auto, dial, dialer, dialing, disposition, get, new, post, release, request, status, update, version, voicent

Which Voice Gateway can I use?

Posted on July 12, 2013 | By Voicent Info

Our company is not subscribed to any VoIP service. We are thinking of just utilizing our analog line to use Voicent BroadcastByPhone. I am led to believe that I will first need a Voice Gateway before I can use the … Continue reading →

Posted in FAQ, General, Voice Modem, VOIP | Tagged call, calls, fxo, fxs, Gateway, inbound, install \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\, model, outbound, purchase, type, voice, voice gateway, voicent

Gateway Inbound Application Tutorial Issue

Posted on July 11, 2013 | By Voicent Info

Hi, I tried to follow Voicent Gateway tutorial (Inbound Application) that I found through Voicent’s Developer Page, and I am stuck at this step : http://voicent.com/devnet/tutorial/installapp.htm . It gave me a really long string with unknown ASCII character on the … Continue reading →

Posted in Developer, Gateway, General, Support | Tagged application, ASCII, Developer, EOL, Gateway, inbound, not working, stopped working, tutorial, voicent, voicent gateway, VoiceXML