Tag Archives: broadcastbyphone
Failed to get app header error.
I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support
Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Posted in Agent Dialer, Auto Dialer, Developer, General, IVR Studio, VOIP
Tagged Auto Dialer, broadcast, broadcastbyphone, column, ivr, IVR Studio
New Feature: Alternate Phone
I found this “Alternate phone” right before I started a broadcast. How do we use it? Alternate phone is a new feature of Voicent. To configure the conditions for alternate calls, under your “Broadcast” or “Predictive” tab you will have … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, General, Product Usage, Support, Technical Terms
Tagged agent, alternate, alternate phone, alternate telephone number, auto, autodialer, broadcast, broadcastbyphone, by, dialer, feature, new, phone, phone number, telephone