Category Archives: Gateway

Voicent Gateway Information

Setup CallCentric VoIP Service

Posted on July 9, 2015 | By Voicent News

Callcentric is a popular VoIP service used by many Voicent customers. It has been tested with Voicent software and it is known to work for both inbound and outbound applications. Step 1: Register a CallCentric VoIP Account In order to … Continue reading →

Posted in Gateway, Installation, VOIP |

Predictive Dialer for international user

Posted on November 8, 2014 | By Voicent Info

I’ve got my own asterisk server, it have a specific dialplan along with a gateway gsm and few gsm card of brazilian providers, What I want to do is use your software but make calling trough my server. I mean, … Continue reading →

Posted in Agent Dialer, Gateway, General, Technical Terms | Tagged agent dialer, predictive dialer, progressive dialer

Voicent Inbound/Outbound call center software for voice text messaging and email

Posted on November 6, 2014 | By Voicent Info

How do you guys handle recording? Do I use my own VOIP lines or do I need to use yours? Yes, Voicent software can record all phone conversations and save in a file for your future reference. You need to … Continue reading →

Posted in Agent Dialer, Auto Dialer, BroadcastByEmail, CRM, Gateway, General, Installation, IVR Studio, Product Usage, VOIP | Tagged email, inbound call center, outbound call center, text message, voice