Category Archives: Gateway

Voicent Gateway Information

SMS text message interactive queue management

Posted on November 4, 2014 | By Voicent Info

I want to develop a two way text messaging application for queue management. I have people that queue up for hours to do a certain activity on first come first serve basis. I want to get rid of the queue … Continue reading →

Posted in Developer, Gateway, General, IVR Studio, Product Usage | Tagged Broadcast By SMS, ivr, queue management, sms, text message, text messaging

Voicent Broadcast By Phone Auto Dialer software features

Posted on October 31, 2014 | By Voicent Info

oicent offers the “BroadcastByPhone” auto dialing software which will let you design a message and broadcast it to an audience. For lead generation this is as simple as recording your voice using a microphone and headset, or having our software … Continue reading →

Posted in Auto Dialer, Developer, Gateway, General | Tagged Auto Dialer, Broadcast By Phone, voice broadcasting

SPI Globle client case study for Voicent call center software

Posted on October 29, 2014 | By Voicent Info

SPI Global Client Case Study Company Background SPi Global provides domain expertise in the Customer Interaction, Healthcare, and Publishing markets. They also provide services across a wide range of industries, including banking and financial services, government, information technology, media, not-for-profit … Continue reading →

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, Installation, VOIP | Tagged auto dialing call center with CRM, business automation for call center, call center software, inbound call center, outbound call center, SPI Gloable